Customer Service

Returns & Exchanges

We are grateful you have joined us!
Our Quaint Boutique carries a comparatively small, special selection of sometimes limited edition merchandise. You can be assured that we will only sell items that have passed our high standard inspection process. When items arrive in our store from our manufacturers every piece is scrutinized for spots, tears, uneven seams, loose strings, holes and are free of any damage. We will not sell defective merchandise.
If you are not pleased with your purchase a refund may be issued to the original method of payment for price of item only within 30 days of purchase date. You may also request a store credit to use in the future or in the form of a Gift Certificate so you may "gift" a purchase to someone else. Refund policy applies to web orders only. In store purchase policies differ.

All sale or discounted items are Final Sale and non returnable/refundable.

It's important we receive your return in perfect unworn condition with all tags & labels still attached in original box with tissue. Shoes must be returned in original condition with no sign of wear. Determining fit should not incur any damage or wear to the product. We will not accept returns for exchange if item has been worn, soiled, damaged, smells of smoke or compromised in any way. Please exercise caution when trying on your item.
RETURN AUTHORIZATION IS Required before returning an item. Please contact us at or 503.472.5856.

To Return an item; Contact us for a return authorization number within 30 days of your receipt. Carefully package up your item, place appropriate amount of shipping on your return package and return using a reliable, traceable and insured method. Please write down the tracking number for your records. Refunds or credit for shipping is not possible.

We look forward to assisting you.

Help & Support

Like to know Staff & Customer favorites?.. We have a few
Need to know how an item will fit? We've tested samples of every item!
Looking forward to receiving your order?...when will it arrive?
Like to meet us in person?...we'd like to meet you!
Need to re-order? loved it so much you can't live without it in every color.

Have a question we've not answered?....we've heard them all.

Contact us by tele: 503-472-5856
Stop by and say hello!: 520 NE Third Street, McMinnville Oregon 97128
Send us an email:
We'd love to hear from you!
If you would like to be removed from our email list, web-site, or special offers please email your request to 

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