Customer Service


We are grateful you have chosen to Shop Small.
Our Quaint Boutique carries a comparatively small, special selection of sometimes limited edition merchandise and turnover happens quickly.  Our online merchandise arrives to you directly from our retail location and is subject to availability.  If you need something specific check us out or call to speak with one of our stylists!   


In the unlikely event you are not happy with your purchase, we will gladly return or exchange your purchase within 15 days of receipt. Please contact us immediately to receive a return authorization.    Once your unworn item in original condition, tags still attached items are received back to us, a refund will be issued to original method of payment. Return policy applies to web orders only. In store purchase policies may differ.

  • Please contact us within 15 days of receipt for a return authorization number. Returns may not be accepted without prior authorization.
  • Item returned must be in perfect unworn condition with original tags & labels still attached.
  • Shoes must be returned in original condition with no sign of wear. Determining fit should not incur any damage or wear to the product.
  • We will not accept returns for exchange if item has been worn, soiled, damaged, or compromised in any way. Please exercise caution when trying on your item.
  • Carefully package up your item, place appropriate amount of shipping on your return package and return using a reliable, traceable and insured method.  Refunds or credit for shipping is not possible at this time.

Please contact us at or 503.472.5856 for your return authorization number. We look forward to assisting you.

All discounted items are Final Sale and non returnable/refundable.

Help & Support

Like to know Staff & Customer favorites?.. We have a few
Need to know how an item will fit? We've tested samples of every item!
Looking forward to receiving your order?...when will it arrive?
Like to meet us in person?...we'd like to meet you!
Need to re-order? loved it so much you can't live without it in every color.

Have a question we've not answered?....we've heard them all.

Contact: 503-472-5856
Stop by and say hello!: 520 NE Third Street, McMinnville Oregon 97128
Send us an email:
We'd love to hear from you!
If you would like to be removed from our email list, web-site, or special offers please email your request to 

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